As we step into a new year, the urge to reflect on the past is natural. We look back on the wins and losses, the joys and challenges, and we carry those lessons forward. But what if, instead of looking back, we chose to write forward? What if we began the year by creating a … Read more
As the year winds down and the holiday season is in full swing, many of us feel the all-too-familiar pull to wrap up loose ends, tie everything neatly with a bow, and hurtle into January armed with new plans and ambitions. But what if we just stopped? For leaders, the idea of pausing can feel … Read more
As we move toward the end of the year, many of us start thinking about resolutions; those lists of things we promise ourselves will somehow make the next year better, more productive, more something. “Get fit. Save money. Travel more. Write the book.” Sound familiar? Safe to say we have all been there. The gyms … Read more
One of my favourite poems since childhood has been Robert Frost’s The Road Not Taken. It captures a universal truth: life’s paths are shaped as much by the choices we do not make as the ones we do. Frost writes, “Two roads diverged in a wood, and I—I took the one less travelled by, and … Read more
Every year is a story, and you are its hero. As we near the end of 2024, it is very tempting to view unfinished goals as loose threads—narratives left hanging, plans paused, or dreams deferred. But what if we reframed these as part of a larger, ongoing adventure? In Christopher Booker’s The Seven Basic Plots, … Read more
Have you ever sat through a training course, listening intently, only to find that one thing truly resonated? That one line—seemingly offhand yet profound—can reshape your approach in ways you did not expect. I have been there. A few years back, during yet another sales methodology course (I have lost count of how many over … Read more
Let us be honest. We don’t always feel like stepping into that meeting room or hopping on that Zoom/Teams call. Our energy might be low, our minds elsewhere—maybe the baby kept you up all night, or you have just hit that mid-afternoon slump. And sometimes, there’s no option to reschedule or take a long break. … Read more
This past week has been about stopping, restocking, and taking a day—actually, four days—to pause, recharge, reconnect, and remember what matters. It’s been a long year on many fronts, and someone reminded me that there are twelve weekends until Christmas (sorry, yes, I cringed too). It feels like time is spinning faster than we can … Read more
The curse of knowledge: What we cannot unsee The curse of knowledge is the challenge we face when we become aware of something, and our understanding of the world changes irrevocably. While we can learn and unlearn certain things, the knowledge we gain shapes our reality in ways that can be difficult to shift. … Read more
I spent 20+ years in enterprise sales-oriented organisations. These fantastic companies taught me about customer service, identifying client needs, addressing issues, and helping clients make purchasing decisions. Regardless of industry and size, companies worldwide spend thousands to millions of dollars each year teaching their sales folks how to help customers buy and sell to customers. … Read more